In this webinar we will focus on the Root Cause Analysis (RCA) process for an identified non-conformance (NCR). We will look at the most common NCRs identified through the supply chain, with a specific focus on NCRs for produce.
We will work through the common RCA process and take you through a specific example using one or more RCA tools.
1:00-2:00 pm AEDT
Alan Brophy – Own Brand Manager Quality
Alan has been with Coles for 5 years, he started as a Product Technologist in dairy and convenience and moved into his Own Brand Quality role 3 years ago. In this role he manages a team of over 50 team members who ensure the quality of our produce and chilled lines at DC’s across the country.
Recording available for purchase for $55.00 (incl. GST) NON-REFUNDABLE or FREE for CQA Members as part of the CQA Membership.
Please email cqa@saiglobal.com for more information.
Register
